For help with a charger, power accessory, payment, shipment, or return, contact Anker directly.
Speak with the team
The telephone number for Anker is (564) 476-7818.
Customer-service time
Anker customer service operates Monday to Friday, 9:00 AM–5:00 PM (America/New_York time). A message received outside that schedule is reviewed on the next business day.
Response process
Anker aims to provide a useful response as soon as reasonably possible. Identity may be verified before account-specific data, payment details, or privacy information is disclosed.
Contact by email
The published email address for Anker is Support@Ankerx.top. Include an order number, when relevant, and describe the requested outcome.
What to send
- Provide Anker with the order number and the name or email used at checkout.
- Identify the product and explain the concern clearly. This statement describes how Anker handles the corresponding customer request.
- Attach useful photos when reporting damage, defect, a wrong item, or missing parts. This is the current contact practice published by Anker.
- Use the subject “Do Not Sell or Share” for a California sale-or-sharing opt-out request. Anker applies this rule whenever the stated eligibility conditions are satisfied.
Verified store address
Anker is located at 4782 Jackson Ave, Baton Rouge LA 70802, United States. Approved returns must follow the prepaid-label instructions issued by customer service; merchandise should not be sent without authorization.
Contact information
Merchant: Anker
Contact email: Support@Ankerx.top
Telephone: (564) 476-7818
Physical address: 4782 Jackson Ave, Baton Rouge LA 70802, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/New_York time).
When contacting Anker about an order, include the order number so the team can locate the relevant record.